Website terms & offer notes

The published offer

Managed AI staffing starts at $9 per hour. The minimum commitment is one eight-hour shift daily, with working days and the schedule agreed in the proposal. During the scheduled shift, the bot proactively carries out its agreed responsibilities and responds to team messages and requests. Billing is for the scheduled working shift, including the work queue and team requests. The final rate, schedule, onboarding fees, third-party costs and ongoing support are confirmed in a written proposal before payment. The starting rate does not mean that every role or coverage arrangement is available at that rate. Launch timing, acceptance criteria, any refund or service-credit terms, cancellation and offboarding are engagement-specific. Updates to this website do not change the terms of an existing signed agreement.

Managed service and ownership

Unless the written scope states otherwise, Botsource owns and operates the bot and retains its Botsource-created orchestration, configurations, workflows, and operating technology. The client is purchasing a managed service, not commissioning a transferable software asset. Client-provided accounts, data, SOPs, and other pre-existing materials remain the client’s. Rights in outputs, retention, export, deletion, access removal, and offboarding are defined in the engagement terms.

Each active engagement includes a designated Botsource account manager as the client’s primary human point of contact. The account manager coordinates onboarding, service questions, concerns, changes, and escalation to technical operations; the client remains responsible for role priorities, approvals, and internal oversight. The account manager is assigned to the account, but is not exclusive or continuously available. Support channels, coverage, response targets, backup coverage, and out-of-scope work are defined in writing.

Multi-role and department engagements

Botsource may scope multiple connected bot roles or a managed bot team under one engagement. These engagements are scoped and priced separately from the public starting rate shown on the site. Roles, rollout sequence, systems, controls, account management, commercial terms, and pricing are determined through assessment and confirmed in a written proposal before payment.

Regulated roles

Security, privacy, and compliance requirements are role- and environment-specific. Requirements and appropriate safeguards are assessed for each role before an engagement begins. Compliance depends on the complete client-and-vendor environment; this is not a certification or guarantee for another bot, system, provider, or use case.

What is role-specific

No role is accepted solely through this website. Before payment is collected, the written scope identifies the role and integrations; launch-period start, target go-live, and refund mechanics; ongoing-service pricing and cancellation terms; third-party costs; ownership; security and data requirements; and access, deletion, and offboarding expectations. Those written terms govern if they differ from general website descriptions.

Website information

Examples and scorecards on this site are illustrative, not client performance claims, guarantees, or prebuilt agents. Website information may be updated. Submitting an assessment request does not create an engagement or require either party to proceed.

Permitted use

You may use this site to learn about Botsource and request an assessment. Do not attempt to interfere with the site, submit malicious material, or use the assessment form for unlawful or abusive purposes. Site text, design, and branding may not be republished as your own.

Questions

For questions about the site or the offer, email hello@botsource.ai.